Ocean Embroidered Sheer Window Curtains
Ocean Embroidered Sheer Window Curtains
SKU:SHWVOW000633028
Net Voile Fabric
Machine Washable
High Quality Stitching
Couldn't load pickup availability
Transform your space with the timeless charm of our embroidered sheer curtains, thoughtfully crafted to add elegance and lightness to any room. Designed for those who appreciate subtle sophistication, these luxury embroidered curtains combine delicate embroidery with soft, flowing fabric that gently filters sunlight while preserving your privacy.
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More Details
Product Description
Package Includes: 2 sheer panels per package.
Material: Polyester Voile Fabric
Ocean Collection Sheer Curtains – Elegance Meets Functionality
Elevate your interiors with the refined elegance of the Ocean Collection of Embroidered Window Light Filtering Sheer Curtains by Kapissh. Designed to inspire, these white sheer embroidered curtains feature graceful wave embroidery in beige and gold tones, offering the perfect balance of decorative charm and everyday functionality.
Crafted from high-end net voile, a unique blend that combines the soft transparency of voile with the delicate structure of net, these curtains are as durable as they are beautiful. Ideal for both contemporary and traditional spaces, they create a warm, welcoming glow by gently diffusing natural light while maintaining privacy.
This sheer window curtain panel set includes two panels with a classic rod pocket header for effortless hanging. Whether you're styling sheer curtains for bedroom spaces, enhancing a lounge with sheer curtains for livingroom, or adding charm to a dining area, these panels adapt seamlessly to any room. Their light and airy nature makes them especially well-suited for bedroom sheers, kids’ rooms, and even home offices.
Available in elegant neutrals like cream sheers curtains for living room decor or striking options like gold sheer curtains, this collection also complements bolder palettes and layered treatments. With timeless detailing and premium materials, these embroidered sheer curtains also stand out as a top choice for those seeking luxury embroidered curtains that are both beautiful and practical.
Whether you're seeking a soft, elegant finish or a statement piece, the Ocean Collection by Kapissh brings lasting style and sophistication to your windows.
Choose Kapissh for window treatments that elevate your home's aesthetic with sophistication and quality.
Specifications
Product Measurements, Weights and Other Details
High Quality Fabric: Our polyester net voile light weight light filtering fabric offers a smooth texture that ensures curtains hang beautifully with a natural, vertical drape. Perfectly designed for an elegant and refined look.
Curtains Width: 47" / panel
Curtains Height Varies: 63", 84", 96", & 108".
Following are the standard lengths available at our store currently for most of the curtains:
-
63 inches
-
Best for: Small windows, kitchens, or bathrooms.
-
Placement Tip: Hang the curtain rod slightly below the window frame for a clean look.
-
-
84 inches (Perfect fit for approx. 8' ceiling height)
-
Best for: Standard-height windows in living rooms or bedrooms.
-
Placement Tip: Ideal for creating a relaxed, slightly puddled look when positioned closer to the floor.
-
-
96 inches (Perfect for standard 9' ceilings or puddling on the floor)
-
Best for: Taller windows or spaces where you want a dramatic effect.
-
Placement Tip: Hang the rod high above the window frame to elongate the look of the room.
-
-
108 inches or longer (Perfect for standard 10' ceiling.)
-
Best for: High ceilings, oversized windows, or formal spaces.
-
Placement Tip: These lengths work well for floor-to-ceiling draping or creating a dramatic puddled effect.
-
Fabric Weight: 70 gsm
Curtains Weight (2 Panels):
63" Long: 1.1 lbs.,
84" Long: 1.40 lbs.,
96" Long: 1.61 lbs.,
108" Long: 1.80 lbs.
Polyester Sheers: Consistent and durable with excellent light diffusion.
Embroidered polyester sheers combine the lightweight, translucent qualities of sheer fabric with intricate embroidered designs for added texture and sophistication. They are a popular choice for window treatments, room dividers, and decorative accents in modern and classic interiors.
High Finish Stitching: Our Skilled Tailors have over 20+ years of experience in curtain stitching. No loose threads or tight seams. Our high-end sewing machines produce quality sewing.
Bottom Hem: 1.5 inches. It is a practical and elegant finish for lightweight sheer curtains, ensuring both functionality and a refined appearance.
Top Header Built: 3.5 inches. Header features a stiff finished heavily sized fabric interlining to robustly support the stainless steel grommet rings and heavy duty fabric, ensuring they hang flawlessly.
Side Tuck: 1 inch
Easy Install: Designed with rod pockets for easy installation. Any size up to 1.5 Inch can perfectly fit the curtain (Rod is not included)
Header Style
Each Light Filtering Sheer Panel has stitched pocket which goes inside the rod and easy to install.
Rod Not Included
How To Measure Windows or Doors
Your Curtain Measuring Guide
How to Measure Curtain Width
To achieve a well-fitted and full look for your curtains, follow these steps:
-
Measure the Window Width:
-
Use a steel measuring tape for accuracy.
-
Measure from the outside edge of one window casing to the outside edge of the other.
-
-
Determine the Curtain Width:
-
Multiply the window width by 1.5 to 3 times, depending on your desired fullness:
-
1.5x for a sleek, modern look.
-
2x to 3x for a more luxurious, pleated appearance.
-
-
-
Account for the Curtain Rod:
-
Curtain rods typically extend 4 to 6 inches past the window on each side.
-
Ensure this additional width is included in your measurements for proper coverage and a balanced look.
-
Curtain Widths: Unlike lengths, there are no standard curtain widths.
20" - 36" - Narrow Windows
40" - 50" Medium Windows
70" - 90" Large Winows
More Than 100" - Extra wide windows or sliding doors
How to Measure Curtain Length With an Installed Rod
To ensure a polished and well-fitted look, measure from the curtain rod to your desired endpoint:
-
Slightly Below the Window Frame
-
(Our standard 63" length works perfectly if you just want to cover the window only)
-
Best for smaller windows or a more casual aesthetic.
-
This length works well for kitchens, bathrooms, or spaces where floor-length curtains aren’t practical.
-
-
All the Way to the Floor:
-
Ideal for creating an elegant and cohesive look in living rooms, dining rooms, or bedrooms.
-
For a modern, streamlined appearance, let the curtains just graze the floor.
-
For a dramatic, formal effect, allow the curtains to "puddle" slightly on the floor.
-
Pro Tip:
Always measure from the rod's position, whether mounted above the window frame or closer to the ceiling, to determine the perfect length for your curtains.
How to Measure Curtain Length Without an Installed Rod
If the curtain rod is not yet installed, decide where you want it positioned before measuring:
-
Minimum Height Above the Window Frame:
-
Curtains should be placed at least 4 inches above the window frame for a clean, classic look.
-
-
For a Dramatic and Elegant Look:
-
Start measuring from the ceiling or just below it. This placement elongates the room and creates a sophisticated, upscale feel.
-
Once you’ve determined the starting point, measure down to your desired curtain endpoint:
-
Slightly below the window frame or,
-
All the way to the floor for a full-length with polished effect or
-
For Puddling look add few inches extra.
Please review the Specification Tab for our standard available length, as it varies with the product.
Easy Care
Our Sheer Curtains are Easy to Maintain
They are Washable at Home!
Machine Washable: Cold separately, Gentle or Delicate Cycle.
Air Dry: Preferred, if not then
Tumble Dry: Very Low Heat
Low Iron: if needed.
Do Not Bleach.
They can be dry cleaned but not needed.
Also, first iron might be needed for smooth appearance when they are removed from the package.
Iron with a Low Heat Setting
- What you need: A low-temperature iron and a pressing cloth.
-
Steps:
- Remove the curtains and lay them flat on an ironing board.
- Place a thin cotton cloth (e.g., a pillowcase or tea towel) over the sheer fabric.
- Iron on a low-heat setting without steam, moving gently over the pressing cloth.
- Tip: Test a small, inconspicuous area first to ensure the heat doesn’t damage the fabric.
OR
Steam Them While Hanging
- What you need: A handheld garment steamer or an iron with a steam function.
-
Steps:
- Hang the curtains on the rod.
- Use the steamer or the iron on a low-heat setting with steam.
- Hold the steamer a few inches away from the fabric and move it downward in slow, smooth strokes.
- Tip: Avoid holding the steamer too close to the fabric to prevent water spots or burns.
Return & Refund Policy
Having Issue with your purchase, please try us.
We have User Friendly 30 Days Refund Policy, No Questions Asked!
Email: support@kapissh.com
We have a user-friendly 30 days return policy for all of our home décor products. You have 30 days to return any product if you find a malfunctioning or fault within the delivered product. In order to return, the item must be in the same condition you received it, Unused and with tags in the original packaging. You will need the buying slip or receipt for proof of purchase. To process the return, you can contact us at support@kapissh.com. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Any return query will be entertained at support@kapissh.com.
To Initiate a Refund or Exchange:
- Please either chat with our live rep or email support@kapissh.com with your order number to request a refund or exchange.
- We offer direct exchanges of items and you can certainly return an item for refund, please contact us and let us know what is your preference. We initiate a refund once the item has been received.
- Customers are responsible for return shipping costs unless the product is damaged or defective.
- If your product arrives damaged or defective, kapissh will cover the cost of return shipping. (Images with damages are required).
- Cost of return shipping should be between $13-$18, depends upon the weight. Exact cost of return shipping will be provided after your return is approved.
Once we receive your shipment:
- Refunds may take 5-7 business days to process, after we receive the merchandise back.
- The method of refund is the same as the payment method you have chosen.
- If you paid for the order with a debit/credit card at the online store, the refund would be made to the bank or card the payment was made within 14 business days.
- If you paid via PayPal, the refund might take 5-7 business days to complete.
- Amid the refund, the customer will be responsible for the shipping charges of the returned product.
- If a product of inadequate quality is found, the buyer has the right to replace, return, or demand a complete refund within 30 days.
- If you have purchased the product from our Amazon, Etsy, Overstock, or Wayfair store, then you have to first look into the return policies of these stores before buying anything. No Exceptions.
No Refund / Return Condition:
- At the time of return or exchange; The product must not have any traces of exploitation; it's packaging, presentation, consumer properties, seals, factory labels, as well, as all documents received from the seller (receipts, warranty card, operating instructions) must be preserved:
- Refunds or Returns can't be considered if you modify or alter the product.
- The product was stolen or damaged due to wear and tear.
- An email formally asking for a return won't be considered. This requires proper proof of the purchase of the product with us.
- The transaction details, proof of purchase, product name, date of purchase, and other necessary details are required to process the refund/return.
- Without communicating to our Support at support@kapissh.com, the Return requests can't be fulfilled.
- Low-value products are returned in exchange for a higher-value product.
Please chat with us from the bottom right chat button, or call us at (808) 304-1580, or email us at support@kapissh.com, for any further questions about returns or exchange.
Shipping Policy
Get a Free Shipping on the Order of 2 or more items.
Currently, we don't provide international delivery.
We have a fast and free shipping currently within USA Only, and for limited time only on the order of 2 or more items.
For One Item only purchase (USA Only):
Economic Shipping: $8.99
Express Shipping: $12.99
PROCESSING TIMES:
The processing time for all orders is 2 to 3 working days (excluding the weekend).
- If we're dealing with excessive requests, we may be delayed.
- If there is an extended delay in the delivery, we'll inform you via email or phone.
- We're using the traditional delivery methods used within the USA. Like USPS, UPS, or FedEx.
- The charges for shipping depending on your location as well as the weight of the product. From our end, we strive to minimize the costs to the maximum extent possible.
Delivery times and Shipping Charges (if applicable) will be provided at the time of order.
Domestic Delivery: The delivery time could be as short as 5-8 days or occasionally; it can extend for two weeks, depending on the availability of the item.
Our delivery time is contingent upon the availability of the product. The delivery time could be extended in the event that stock is not readily available when you place the order of placing order. The tracking numbers will be issued for each package.
If a part of your order is out of stock, the item will be delivered within the specified timeframe. While the delay in receiving an item does not delay your order from being processed and delivered, we will notify you in the event of any problems with your order.
Why choose sheers for curtains?
Durable
Despite its delicate appearance, net voile is typically made from polyester, which are known for their strength and longevity. It resists tearing and can withstand daily use, maintaining its elegance over time.
light diffusion
Sheer curtains allow natural light to filter through while providing some level of privacy. This creates a warm, glowing ambiance in interiors.
Privacy Protection
Despite their light weight, these net sheers curtains feature a denser weave, which effectively blocks the view from outside, providing enhanced privacy.
Lightweight
The fabric is thin and airy, allowing it to drape beautifully. Its lightweight nature ensures that it doesn't feel heavy or bulky, making it ideal for creating a soft, breezy aesthetic.
Open Visual Space
The transparency of sheer fabric creates an illusion of openness and spaciousness, especially in smaller rooms or compact designs.
Dust Prevention
Heavy cotton material and tight fibers with dense weave create a barrier that blocks fine dust particles from passing through.
Durable
Despite its delicate appearance, net voile is typically made from polyester, which are known for their strength and longevity. It resists tearing and can withstand daily use, maintaining its elegance over time.
light diffusion
Sheer curtains allow natural light to filter through while providing some level of privacy. This creates a warm, glowing ambiance in interiors.
Privacy Protection
Despite their light weight, these net sheers curtains feature a denser weave, which effectively blocks the view from outside, providing enhanced privacy.
Lightweight
The fabric is thin and airy, allowing it to drape beautifully. Its lightweight nature ensures that it doesn't feel heavy or bulky, making it ideal for creating a soft, breezy aesthetic.
Open Visual Space
The transparency of sheer fabric creates an illusion of openness and spaciousness, especially in smaller rooms or compact designs.
Dust Prevention
Heavy cotton material and tight fibers with dense weave create a barrier that blocks fine dust particles from passing through.
FAQ
1. Where should I use Sheers inside my home?
Sheer curtains are versatile and can be used in a variety of spaces, depending on your needs and design goals. Here are some suggestions:
1. Living Rooms
• Sheers create a welcoming and airy atmosphere, allowing natural light to brighten the space.
• They provide privacy while maintaining visibility to outdoor views.
2. Bedrooms
• Perfect for creating a soft, romantic, and tranquil ambiance.
• Pair with blackout curtains or blinds for additional light control and privacy during the night.
3. Dining Rooms
• Add a touch of elegance and sophistication while letting in natural light for daytime dining.
4. Home Offices
• Sheers allow gentle daylight into the space without glare, making them ideal for creating a pleasant and productive work environment.
5. Sunrooms or Balconies
• Enhance the natural light-filled vibe while offering some privacy and soft shade from direct sunlight.
6. Bathrooms
• Use in combination with frosted windows or blinds to maintain privacy while adding a light and airy feel.
7. Entryways or Hallways with Windows
• Add a decorative touch while softly diffusing light in these transitional spaces.
8. Hotels or Guest Rooms
• Offer a luxurious and inviting look for guests, ensuring a warm and pleasant environment.
Sheers are especially suitable for spaces where you want a balance between light diffusion, style, and privacy, making them a versatile choice for nearly any room.
2. Can sheer curtains block UV rays?
Sheer curtains serve as a practical and aesthetic
addition to any space. By acting as a diffuser, they soften natural light and
minimize the harsh glare of direct sunlight. This gentle filtering effect not
only creates a warm, inviting atmosphere but also protects your interior from
harmful UV rays.
These curtains help prevent fading and sun damage
to furniture, flooring, and soft furnishings, extending their longevity and
maintaining their vibrant appearance. Their versatility and subtle elegance
make them a popular choice for modern and classic interiors alike.
3. How long do sheer curtains last?
With proper care, sheer curtains can last several
years. However, they may be more prone to wear and tear due to their delicate
nature, so regular maintenance and gentle handling are key.
4. Do these sheer curtains shrink?
Polyester net sheer curtains are generally
resistant to shrinking due to the durability and low-shrinkage properties of
polyester. However, they can still shrink slightly under certain conditions.
5. What type of fabric is used for embroidery on sheers?
These sheers are made with light weight polyester net fabric with tight weave. So, they look less like net fabric. Embroidery is beautifully done with satin thread to give them elegant, sleek and sophisticated look.
6. Do these sheers provide adequate privacy?
Yes, embroidered sheer curtains strike the perfect balance between privacy and natural light. Our sheer fabric gently filters light while maintaining an element of privacy.
1. Where is my Order?
You have three ways to track your order:
Access the Order Status on our site: Please visit our tracking order page to track your order. Here are the steps:
1. Log in to your account on our site, if you are not logged in.
2. Here is the link to "Tracking Page". You will be needing your tracking number, which you can find in your Order Confirmation email.
Order Confirmation email:
The email you receive after placing an order will usually contain a link to the order status page and your tracking number.
If you still need help tracking your order:
For some reason, you can't find your tracking number, please contact us through chat or email. Email us at support@kapissh.com
2. How can I edit or cancel my order?
Please contact support @kapissh.com, if your order is within processing time and haven't been shipped, we should be able to change or cancel your order.
1. How long does it take to process and ship an order?
Exact delivery times will be provided during checkout.
The processing time for all orders is 2 to 3 working days (excluding the weekend)
The delivery time could be as short as 5-8 days or occasionally; it can extend for two weeks, depending on the availability of the item.
2. What are the shipping options and costs?
Currently, we are offering free shipping within USA.
We use Amazon Multi-Channel Fulfillment (MCF) for shipping, meaning our inventory is stored at Amazon’s fulfillment centers. Once your order is paid for, Amazon will directly ship it to you, ensuring fast and reliable delivery.
Amazon uses its own logistics network, Amazon Logistics, to deliver your product. However, in some cases, Amazon may also partner with USPS or UPS to handle the delivery, ensuring your order reaches you efficiently.
3. Do you provide international delivery?
No, Currently we don't offer international deliveries. All of our items are available to ship within the United States only.
4. Will you ship to Military APO/FPO Addresses?
We apologize for inconvenience, currently we do not ship to APO/FPO address at this time. Thank you for your service!
5. Can I request a specific delivery date or time?
Yes, you can request specific delivery dates or times.
Please provide information regarding delivery dates or times under "Order Special Instructions" during checkout.
or
Please contact us at support@kapissh.com after order is placed, and we will try our best to accommodate your dates and times.
If you are not able to provide instructions during checkout, please make sure you contact us right after you place an order, as we will need to inform our carriers before your order ships out.
6. Do you offer signature confirmation upon delivery?
Yes, we do offer signature confirmation for your order, but you need to specify this requirement to us under "Order Special Instructions" during checkout or at support@kapissh.com, right after your place an order.
Once we inform our carrier, you will receive a notification that a signature is needed upon delivery.
7. What happens if I miss a delivery attempt?
Our Carriers leave deliveries right at your door step. However, if signature confirmation is requested, and if someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.
Please contact us at support@kapissh.com for further assistance, if needed.
8. Can I change the shipping address after completing the order?
Yes, you can change the shipping address after completing the order, but until it's not shipped.
So, please make sure you have the correct shipping address before you place an order.
Once it's shipped, we will not be able to change the shipping address. So please contact us right away after you place the order.
9. What happens if my package is lost or damaged?
Please contact us at support@kapissh.com, we will be glad to help you out.
1. What is the return policy?
We have 30 days user friendly return policy. For more details, please click on the link below:
https://www.kapissh.com/returns
2. What is the process for returning a product?
Please send us an email at support@kapissh.com to initiate a return process.
3. Who pays for return shipping, and what return shipping methods are available?
Customers are responsible for return shipping costs unless the product is damaged or defective. If your product arrives damaged or defective, we will cover the cost of return shipping. Please contact our customer support team to arrange a return in such cases.
4. How refunds are issued and how long does it take?
• Refunds may take 5-7 business days to process.
• The method of refund is the same as the payment method you have chosen.
• If you paid for the order with a debit/credit card at the online store, the refund would be made to the bank or card the payment was made within 14 business days.
• If you paid via PayPal, the refund might take 5-7 business days to complete.
5. Whether items can be exchanged?
We don't offer direct exchanges of items but you can certainly return an item for refund, and then place a new order for the item you want. We initiate a refund once the item has been received.
1. How do I create an account?
1. Go to the top of the page.
2. Look for the Profile Icon on the top-right corner, next to the cart.
3. Click on the profile sign and click on “Create Account”.
4. Enter your First Name, Last Name, Email and Password.
5. You are all set and should be signed in your account.
2. How do I update my account information?
1. Click on the profile icon.
2. Under Account details, you can change your account information.
3. How do I reset my password?
1. Click on the profile icon .
2. Click on Forgot Password.
3. Enter your email and click “Submit”
4. We will send you an email with a link to update your password.
5. Go to your email, and once you open account password reset email from Kapissh, you will have to click on the “Reset your password” button.
6. Once clicked, you will be taken to the new Login screen, where you can reset account password.
4. How do I report a technical issue on the website?
Please contact us at support@kapissh.com.
1. Where should I use Sheers inside my home?
Sheer curtains are versatile and can be used in a variety of spaces, depending on your needs and design goals. Here are some suggestions:
1. Living Rooms
• Sheers create a welcoming and airy atmosphere, allowing natural light to brighten the space.
• They provide privacy while maintaining visibility to outdoor views.
2. Bedrooms
• Perfect for creating a soft, romantic, and tranquil ambiance.
• Pair with blackout curtains or blinds for additional light control and privacy during the night.
3. Dining Rooms
• Add a touch of elegance and sophistication while letting in natural light for daytime dining.
4. Home Offices
• Sheers allow gentle daylight into the space without glare, making them ideal for creating a pleasant and productive work environment.
5. Sunrooms or Balconies
• Enhance the natural light-filled vibe while offering some privacy and soft shade from direct sunlight.
6. Bathrooms
• Use in combination with frosted windows or blinds to maintain privacy while adding a light and airy feel.
7. Entryways or Hallways with Windows
• Add a decorative touch while softly diffusing light in these transitional spaces.
8. Hotels or Guest Rooms
• Offer a luxurious and inviting look for guests, ensuring a warm and pleasant environment.
Sheers are especially suitable for spaces where you want a balance between light diffusion, style, and privacy, making them a versatile choice for nearly any room.
2. Can sheer curtains block UV rays?
Sheer curtains serve as a practical and aesthetic
addition to any space. By acting as a diffuser, they soften natural light and
minimize the harsh glare of direct sunlight. This gentle filtering effect not
only creates a warm, inviting atmosphere but also protects your interior from
harmful UV rays.
These curtains help prevent fading and sun damage
to furniture, flooring, and soft furnishings, extending their longevity and
maintaining their vibrant appearance. Their versatility and subtle elegance
make them a popular choice for modern and classic interiors alike.
3. How long do sheer curtains last?
With proper care, sheer curtains can last several
years. However, they may be more prone to wear and tear due to their delicate
nature, so regular maintenance and gentle handling are key.
4. Do these sheer curtains shrink?
Polyester net sheer curtains are generally
resistant to shrinking due to the durability and low-shrinkage properties of
polyester. However, they can still shrink slightly under certain conditions.
5. What type of fabric is used for embroidery on sheers?
These sheers are made with light weight polyester net fabric with tight weave. So, they look less like net fabric. Embroidery is beautifully done with satin thread to give them elegant, sleek and sophisticated look.
6. Do these sheers provide adequate privacy?
Yes, embroidered sheer curtains strike the perfect balance between privacy and natural light. Our sheer fabric gently filters light while maintaining an element of privacy.
1. Where is my Order?
You have three ways to track your order:
Access the Order Status on our site: Please visit our tracking order page to track your order. Here are the steps:
1. Log in to your account on our site, if you are not logged in.
2. Here is the link to "Tracking Page". You will be needing your tracking number, which you can find in your Order Confirmation email.
Order Confirmation email:
The email you receive after placing an order will usually contain a link to the order status page and your tracking number.
If you still need help tracking your order:
For some reason, you can't find your tracking number, please contact us through chat or email. Email us at support@kapissh.com
2. How can I edit or cancel my order?
Please contact support @kapissh.com, if your order is within processing time and haven't been shipped, we should be able to change or cancel your order.
1. How long does it take to process and ship an order?
Exact delivery times will be provided during checkout.
The processing time for all orders is 2 to 3 working days (excluding the weekend)
The delivery time could be as short as 5-8 days or occasionally; it can extend for two weeks, depending on the availability of the item.
2. What are the shipping options and costs?
Currently, we are offering free shipping within USA.
We use Amazon Multi-Channel Fulfillment (MCF) for shipping, meaning our inventory is stored at Amazon’s fulfillment centers. Once your order is paid for, Amazon will directly ship it to you, ensuring fast and reliable delivery.
Amazon uses its own logistics network, Amazon Logistics, to deliver your product. However, in some cases, Amazon may also partner with USPS or UPS to handle the delivery, ensuring your order reaches you efficiently.
3. Do you provide international delivery?
No, Currently we don't offer international deliveries. All of our items are available to ship within the United States only.
4. Will you ship to Military APO/FPO Addresses?
We apologize for inconvenience, currently we do not ship to APO/FPO address at this time. Thank you for your service!
5. Can I request a specific delivery date or time?
Yes, you can request specific delivery dates or times.
Please provide information regarding delivery dates or times under "Order Special Instructions" during checkout.
or
Please contact us at support@kapissh.com after order is placed, and we will try our best to accommodate your dates and times.
If you are not able to provide instructions during checkout, please make sure you contact us right after you place an order, as we will need to inform our carriers before your order ships out.
6. Do you offer signature confirmation upon delivery?
Yes, we do offer signature confirmation for your order, but you need to specify this requirement to us under "Order Special Instructions" during checkout or at support@kapissh.com, right after your place an order.
Once we inform our carrier, you will receive a notification that a signature is needed upon delivery.
7. What happens if I miss a delivery attempt?
Our Carriers leave deliveries right at your door step. However, if signature confirmation is requested, and if someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.
Please contact us at support@kapissh.com for further assistance, if needed.
8. Can I change the shipping address after completing the order?
Yes, you can change the shipping address after completing the order, but until it's not shipped.
So, please make sure you have the correct shipping address before you place an order.
Once it's shipped, we will not be able to change the shipping address. So please contact us right away after you place the order.
9. What happens if my package is lost or damaged?
Please contact us at support@kapissh.com, we will be glad to help you out.
1. What is the return policy?
We have 30 days user friendly return policy. For more details, please click on the link below:
https://www.kapissh.com/returns
2. What is the process for returning a product?
Please send us an email at support@kapissh.com to initiate a return process.
3. Who pays for return shipping, and what return shipping methods are available?
Customers are responsible for return shipping costs unless the product is damaged or defective. If your product arrives damaged or defective, we will cover the cost of return shipping. Please contact our customer support team to arrange a return in such cases.
4. How refunds are issued and how long does it take?
• Refunds may take 5-7 business days to process.
• The method of refund is the same as the payment method you have chosen.
• If you paid for the order with a debit/credit card at the online store, the refund would be made to the bank or card the payment was made within 14 business days.
• If you paid via PayPal, the refund might take 5-7 business days to complete.
5. Whether items can be exchanged?
We don't offer direct exchanges of items but you can certainly return an item for refund, and then place a new order for the item you want. We initiate a refund once the item has been received.
1. How do I create an account?
1. Go to the top of the page.
2. Look for the Profile Icon on the top-right corner, next to the cart.
3. Click on the profile sign and click on “Create Account”.
4. Enter your First Name, Last Name, Email and Password.
5. You are all set and should be signed in your account.
2. How do I update my account information?
1. Click on the profile icon.
2. Under Account details, you can change your account information.
3. How do I reset my password?
1. Click on the profile icon .
2. Click on Forgot Password.
3. Enter your email and click “Submit”
4. We will send you an email with a link to update your password.
5. Go to your email, and once you open account password reset email from Kapissh, you will have to click on the “Reset your password” button.
6. Once clicked, you will be taken to the new Login screen, where you can reset account password.
4. How do I report a technical issue on the website?
Please contact us at support@kapissh.com.
Why choose Kapissh for your window treatment needs?
We stand out with our Service.
Customer First Philosphy
At Kapissh, we treat our customers as integral partners in our success. We align our strategies, operations and decision-making processes to meet customer needs
Respect & Care is our Motto
Respect and Empathy is centrality to our interactions with our customers by understanding customers’ concerns deeply and addressing them with care. We will handle any issue you have as it is our own.
Commitment
Commitment to our customer satisfaction drives the innovation, quality improvement, and problem resolution at Kapissh.
We take responsibility
We try to make your customer experience as smooth as possible. However, things can happen and we take personal responsibility. Kapissh’s staff acts as if the customer's experience is their own, by taking ownership of outcomes.
Communication
We focus on providing a highly personalized, proactive, and responsive customer experience by actively listening to our customers’ needs, going above and beyond to solve problems, anticipating their requirements, and delivering solutions quickly and efficiently, while maintaining a friendly and empathetic approach.
Customer First Philosphy
At Kapissh, we treat our customers as integral partners in our success. We align our strategies, operations and decision-making processes to meet customer needs
Respect & Care is our Motto
Respect and Empathy is centrality to our interactions with our customers by understanding customers’ concerns deeply and addressing them with care. We will handle any issue you have as it is our own.
Commitment
Commitment to our customer satisfaction drives the innovation, quality improvement, and problem resolution at Kapissh.
We take responsibility
We try to make your customer experience as smooth as possible. However, things can happen and we take personal responsibility. Kapissh’s staff acts as if the customer's experience is their own, by taking ownership of outcomes.
Communication
We focus on providing a highly personalized, proactive, and responsive customer experience by actively listening to our customers’ needs, going above and beyond to solve problems, anticipating their requirements, and delivering solutions quickly and efficiently, while maintaining a friendly and empathetic approach.
&
We stand out with quality of our Products.
High Quality Fabric:
Our curtains are crafted with premium, high-quality fabrics that combine durability with elegance. Each piece is designed to bring a touch of sophistication to your space while ensuring long-lasting beauty and performance. Whether you're seeking luxurious textures or contemporary styles, our curtains offer the perfect blend of functionality and aesthetic appeal.
Ethnic Designs
We pride ourselves on standing out with our diverse and expertly crafted designs. From intricate ethnic damask patterns to vibrant floral motifs and sophisticated geometric styles, we have mastered the art of design in every form.
Excellent Workmanship:
"We take pride in providing fast, safe, and secure delivery for all our products. Our reliable shipping process ensures your curtains arrive in pristine condition, carefully packaged and protected every step of the way. Enjoy peace of mind knowing your purchase will reach you quickly and without hassle."
Easy Care
Our products are incredibly easy to care for. Simply toss them in the washing machine with a cold water setting, then tumble dry on low heat—it's that simple! Effortless maintenance for your convenience.
High Quality Fabric:
Our curtains are crafted with premium, high-quality fabrics that combine durability with elegance. Each piece is designed to bring a touch of sophistication to your space while ensuring long-lasting beauty and performance. Whether you're seeking luxurious textures or contemporary styles, our curtains offer the perfect blend of functionality and aesthetic appeal.
Ethnic Designs
We pride ourselves on standing out with our diverse and expertly crafted designs. From intricate ethnic damask patterns to vibrant floral motifs and sophisticated geometric styles, we have mastered the art of design in every form.
Excellent Workmanship:
"We take pride in providing fast, safe, and secure delivery for all our products. Our reliable shipping process ensures your curtains arrive in pristine condition, carefully packaged and protected every step of the way. Enjoy peace of mind knowing your purchase will reach you quickly and without hassle."
Easy Care
Our products are incredibly easy to care for. Simply toss them in the washing machine with a cold water setting, then tumble dry on low heat—it's that simple! Effortless maintenance for your convenience.
